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Can I return/exchange my Luxy Hair Ponytail Extension?

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We want your purchase to be risk and anxiety-free so the Luxy Hair Ponytail Extension is eligible for returns or exchanges! Even better, each Luxy box comes with a tester swatch so that you can determine if the shade is a good match.

If the shade is not an ideal match, we are more than happy to accommodate a return or exchange as long as the main compartment of your Luxy box has not been opened and the golden security seal has not been tampered with.

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If you still have any questions, please email us at info@luxyhair.com

We respond to every email within 24 hours! We will be happy to help you.

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