Do I need to wash my extensions before I wear them?
No, Luxy Hair extensions are ready to wear straight out of the box! Hair extensions are a hygienic product and have been thoroughly sanitized at our factory. They are completely safe to wear right out of the box.
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Help Topics
Questions answered by specific topic.
About Hair Extensions And Suitability
- How do I choose the right color of black extensions?
- What if I want a shorter/longer length?
- What if you don't have my hair color?
- Are Luxy Hair extensions single drawn and what does that mean?
- Can I use purple shampoo on my extensions?
Hair Extension Usage and Care
- Do I need to wash my extensions before I wear them?
- How do you prevent tangling/matting and reduce shedding?
- Can I cut the Balayage extensions shorter?
- Can I bleach my human hair extensions?
- Can you straighten human hair extensions?
Halo Hair Extensions
- How do I choose between clip-in and Halo extensions?
- How do I choose my Halo wire size?
- Can I wear Halo extensions if I already have extensions?
- Will Halo extensions blend with my hair?
- What are the benefits of Halo extensions?
Luxy Hair Accessories
- How do I purchase the Limited Edition Luxy Hair Clips?
- What are the Limited Edition Luxy Hair Clips?
- When can I order the Loop Hair Extensions Brush again?
- What are the care instructions for the Luxy Hair Extensions Carrier?
- What is the length of extensions the Luxy Hair Extensions Carrier can hold up to?
Shipping and Delivery
- My tracking information shows that the courier attempted to deliver my order. What do I do?
- How do I track my UPS package?
- Can I get tracking updates via text?
- Where do I find my tracking information?
- Shipping terms and what they mean
Return and Exchange Policy
- Can I return or exchange my Volumizer weft?
- Do I have to pay for the shipping of my return or exchange?