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Is it possible for the Halo® hair extensions to slip/fall out?

Halo Hair Extensions

No, the Halo® hair extensions will not slip or fall out of your hair if applied correctly. This is why we added the extra clips on either side of the weft for added security if needed. After you apply the Halo® hair extension, the weight of your hair laying on top will also help keep it in place. You can whip your hair back and forth without any worries of the extensions falling out! 

SHOP HALO® HAIR EXTENSIONS

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Contact Us

Contact Us

If you still have any questions, please email us at info@luxyhair.com

We respond to every email within 24 hours! We will be happy to help you.

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Your Bag

FREE Shipping + 60-day returns

Gravity-Defying Hair Ties: Brown

Gravity-Defying Hair Ties: Blonde

Something Blue Scrunchie Set

  • Can I return or exchange my order?

    Yes! We are pleased to accommodate returns and exchanges within 60 days on all sets that have not been opened, worn, or tampered with. We even offer complimentary return shipping labels on U.S. exchanges.

    Good news is that all full sets of Luxy Hair extensions come with a tester weft in the bottom compartment of the rectangular box or the top compartment of the circular box. You can take out this piece to determine if the color is a good match.

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  • Do I have to pay taxes, customs, or duties on my order?

    Canada

    Your order will be shipped DDP (Delivered Duty Paid) from our warehouse in Salt Lake City, Utah (United States) with DHL Express shipping (1-5 business days for delivery). This means that you will not be required to pay any additional duties upon delivery.

    At checkout, you will see taxes added to your order. This prepaid ahead of time will guarantee absolutely no additional charges when you receive your package.

    United Kingdom, Germany, Australia, France, UAE, Switzerland, Europe

    Your order will be shipped DDP (Delivered Duty Paid) from our warehouse in Salt Lake City, Utah (United States) with DHL Express shipping (1-5 business days for delivery). The cost of the price is inclusive of all duties and taxes, which guarantees there will be no additional fees required at the time of delivery.

    Other International

    At checkout, you will have the option to prepay your duties and taxes. If you choose to not prepay, your order will be shipped DDU (Delivered Duty Unpaid) from our warehouse in Salt Lake City, Utah (United States). Therefore, you may incur duties, fees and import taxes upon delivery. This charge is determined by your local customs authority and must be paid to your local carrier or government in order to receive your order. These fees are not collected by Luxy Hair.

    If you do prepay your duties and taxes at checkout (which is recommended by Luxy Hair to ensure a smooth delivery), your order will be shipped DDP (Delivered Duty Paid) which guarantees no additional charges at the time of delivery.

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  • How much does shipping cost?

    All US orders include FREE standard shipping (1-3 business days), excluding sample swatch orders.

    All orders to Canada over CA$‌410.00 ship via FREE DHL Express shipping (1-5 business days for delivery). Orders under CA$‌410.00 are CA$‌17.00 for shipping.

    All International orders (orders outside the U.S. and Canada) are shipped via DHL Express (1-5 business days for delivery) for a flat-rate CA$‌41.00 fee.

Easy 60-day Returns

24/7 Customer Support

U.S. Shipping Terms

FREE shipping on all orders (1-3 business days, excluding territories). FREE exchanges. Buy now, pay later.

Canada Shipping Terms

FREE express shipping on select orders (1-5 business days). No additional duties. Buy now, pay later.

International Shipping Terms

Low-cost express shipping available for all orders (1-5 business days). No additional duties or taxes. Buy now, pay later.

International Shipping Terms

Low-cost express shipping available for all orders (1-5 business days). Pre-pay duties and taxes at checkout.

Excluded From Shipping

Please note that we are currently unable to ship to your location.

Payment Methods

Buy now, pay later.

Virtual Color Match

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  • Face the camera
  • Hair is visible from root to tip
  • Natural indirect light (near a window)
  • 1 person only in the photo
  • No filters or edited photos
  • Avoid harsh sunlight on your hair and face
  • 60 Day Returns & Exchanges
  • FREE return shipping for U.S exchanges
  • Set includes a tester weft for color match

Choose your collection.

SEAMLESS COLLECTION
CLASSIC COLLECTION
HALO® COLLECTION
CLIP-IN PONYTAILS COLLECTION
CLIP-IN BUNS COLLECTION
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