My tracking information shows that the courier attempted to deliver my order. What do I do?
Shipping and DeliveryCourier Phone Numbers
Courier | Phone | Get Human Instructions |
---|---|---|
USPS | 1-800-275-8777 | Press 0, then 0, then press 5, then 5, then 2 |
UPS | 1-800-742-5877 | Press 0 at each prompt, ignoring messages |
DHL Express | Varies by country | Click here for customer support |
Help Topics
Questions answered by specific topic.
Choosing Your Perfect Luxy Set
- How do I choose the right color of Highlights extensions?
- How do I choose between clip-in and Halo extensions?
- How do I choose the right color of black extensions?
- What is the difference between Classic and Seamless hair extensions?
- What lengths do you offer, and what do they look like on?
About Hair Extensions And Suitability
- Are your Balayage colors available in sample swatches?
- Do you have any sample swatches?
- Do I need to have highlights in my hair to wear the Highlights collection?
- I have short hair. Can I wear the Highlights collection?
- How do I use the Halo Volume Bundle with short hair?