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We are happy to accept your set back for a return or exchange within 60 days, as long as it has not been opened, worn, or tampered with. You may take out the card the tester weft is attached to (but not the golden tie) at the bottom compartment to check the color and quality, but the main compartment must remain sealed in order to be eligible for an exchange or return.
Please read about our Return Policy and our Exchange Policy. Please e-mail info@luxyhair.com when you are ready to proceed with your return or exchange.
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If you still have any questions, please email us at info@luxyhair.com
We respond to every email within 24 hours! We will be happy to help you.