We believe you deserve the very best. With a keen eye for detail and a commitment to consistently deliver the best, highest quality products, you can rest assured Luxy guarantees true luxury.View full product details
All prices on the website include FREE standard shipping to applicable countries. Your clip-in Luxy Hair extensions ship from our warehouse in Utah (USA). You can exchange or refund your order within 60 days.View full shipping & returns details
Can I exchange or return my Accessory?
Our hair accessories (ties/scrunchies, clips & headbands), Compact Mirror, Hair Extensions Application Kit, Extensions Carrier, Loop Hair Extensions Brush & Deluxe Hair Extensions Styler are final sale. Thank you for your understanding.
As long as the Luxy Hair Signature Curler, heat protectant glove & heat resistant mat haven't been used, you can start a return here within 60 days of purchase.
What is the Luxy Hair Extensions Application Kit?
What comes with this kit?
This kit includes a Vegan Saffiano Leather Travel Bag, a pair of Matte Alligator Hair Clips, and a Pearlescent Rat Tail Comb for sectioning your hair while you clip in your extensions.
Vegan Saffiano Leather Travel Bag
- A black toiletry pouch with gold zipper detailing and a gold Luxy metal logo.
- Perfect for traveling and can be used to store hair extension accessories and/or any other small items.
Matte Alligator Hair Clips
- Two professional grade black 'alligator claw' clips that feature a soft-touch, matte black finish and a metallic gold silk screen Luxy Hair print.
- They feature a flexible, double-hinged claw design that adjusts to grip to your hair securely without pulling or damaging it. Also, there are non-slip grips on the handles so that it is easy to open and close when your hands are wet and/or when you are dealing with wet hair.
- Perfect for sectioning and holding hair out of the way while you dry and/or style your hair.
- Ideal for use with all hair types and textures.
Pearlescent Rat Tail Comb:
- A pearlescent comb that features fine teeth that are polished to a smooth and rounded finish for an effortless glide.
- Perfect for teasing, parting, and combing through wet or dry hair.
- Made of a very eco-friendly material that has anti-static properties (helps smooth out the hair and eliminate frizz).
- Ideal for use with all hair types and textures.
What are their dimensions?
- Vegan Saffiano Leather Travel Bag: 9.25” (L) x 2.75” (W) x 4.5” (H)
- Matte Alligator Hair Clips: 4.5” (L)
- Pearlescent Rat Tail Comb: 9" (L)
What materials are they made of?
Vegan Saffiano Leather Travel Bag
- Vegan saffiano leather
- 100% recycled black cotton interior lining
- Metal details - Zinc alloy
Matte Alligator Hair Clips
- Plastic & Iron
Pearlescent Rat Tail Comb
- Natural organic material - 100% cellulose acetate (non-petroleum)
- Vegan Saffiano Leather Travel Bag
What is a Luxy Hair Extensions Carrier?
The Luxy Hair Extensions Carrier is a carefully crafted storage case made from sustainable materials. We created this carrier with you in mind to help safely store your hair extensions and prolong its lifespan, ease when styling, and convenience while traveling. Inside the Extensions Carrier, you will find a care label tag with cleaning instructions.
What is the Luxy Hair Extensions Carrier and Hanger made of?
Our Hanger is made of 100% bamboo, which is a much more sustainable resource than wood, and it’s just as strong. Bamboo is one of the fastest growing plants on Earth, and is grown without pesticides or chemical fertilizers which does not cause harm to the environment.
How do I store my hair extensions in a Luxy Hair Extensions Carrier?
To store your hair extensions, fold down the hook to open up the hanger, place your extensions onto the hanger with the hanger bar below the wefts, and lift the hook to close the hanger. Your hair extensions should feel secured once the hanger is closed. Then, simply unzip the Luxy Hair Extensions Carrier, slide it into the Carrier and move the hanger through the opening at the top. Once your hair extensions are neatly situated in, you may zip up the case and hang it in your closet for future use. Or, if you’re travelling, you can fold the hanger, roll the carrier up, button up the carrier, and tuck it into your luggage without it unravelling. Travelling with hair extensions just became so much more easier!
What are the benefits to storing my hair extensions in a Luxy Hair Extensions Carrier?
Storing your hair extensions in our Luxy Hair Extensions Carrier has many benefits.
- It helps to prevent any tangles or kinks that may develop in the hair if it’s been wrapped up and stored a certain way. Since your hair extensions will be hanging in their natural form — it helps maintain its shape longer, which is great if you’ve styled the extensions and want to maintain the look for as long as possible.
- If you’ve washed your hair extensions, you may hang them to dry using the Hanger provided.
- Styling the extensions is much more efficient when they are secured on a hanger. You can then curl, straighten, and braid them with ease.
- It’s now incredibly easy to travel with your hair extensions stored in our Carrier. Simply fold the hanger, roll up the carrier, button it up, and tuck it into your luggage — it’s quick and hassle-free!
How do I use the Luxy Loop Hair Extensions Brush?
Our Luxy Loop Hair Extensions Brush can be used in the same way as a regular hairbrush. We recommend to start brushing at the ends of your hair and to gradually work your way up to the roots.
What is the benefit to using a Luxy Loop Hair Extensions Brush on my extensions?
Using a Luxy Loop Hair Extensions Brush on your extensions will actually prolong the lifespan of your set, as it will not cause any damage to the wefts, which you may otherwise experience with a regular hairbrush. The Luxy Loop Hair Extensions Brush has unique nylon loop bristles that easily glide through the hair and removes tangles without snagging on to your extensions, so you don’t have to worry about brushing carefully or avoiding the roots area.
How is the Luxy Loop Hair Extensions Brush different from a regular hairbrush?
The biggest difference between our Luxy Loop Hair Extensions Brush compared to a regular hairbrush comes down to the bristles. The Luxy Loop Hair Extensions Brush was designed specifically for the use on all different types of hair extensions, as it has unique nylon “looped” bristles which easily glide through your hair and removes any tangles without snagging on to your extensions at the root. This, in turn, can prolong the lifespan of your extensions as it will not damage the wefts. This brush will also not create any discomfort during your regular brush routine as it will not pull or snag on your hair.
Can I use the Luxy Loop Hair Extensions Brush on dry or wet hair?
The Luxy Loop Hair Extensions Brush works best on dry hair.
What is the Deluxe Styler?
The Luxy Hair Deluxe Styler is a durable styling holder made specifically for hair extensions. It makes it easy to wash, dry, style and store your clip-in hair extensions anywhere. Our Deluxe Styler is waterproof and made of 100% stainless steel. It features four suction cup holders on the back so that you can secure it to various flat surfaces (such as a mirror, window, shower tile, table, or metal surface).
How many wefts/weight can the Deluxe Styler hold at once?
The Luxy Hair Deluxe Styler can hold up to 500 grams of hair at one time. This means it can easily hold at least 10 wefts (your standard Luxy Clip-In set) and even your Volumizer Wefts!
Kindly note, our Deluxe Styler was developed specifically to fit our Clip-In Hair extensions and, therefore, is about 9 inches wide (since the widest 4-clip wefts are either 7 or 8 inches). You can still use it for your Halo extensions, however, since the Halo weft is 12 inches wide it will hang off of either side.
How do I mount the Deluxe Styler? Are there certain surfaces to avoid?
The Deluxe Styler can suction onto flat surfaces such as mirror, metal, window, shower tiles and tables. Just about anything!
To mount the Deluxe Styler, follow the steps below:
- Ensure the surface you are mounting to and the suction cups are smooth and clean.
- Hold the back of the Deluxe Styler and press firmly up against the wall to squeeze the air between the surface and the suction cups.
- Let go gently to ensure the cups have suctioned to the wall securely. If you run into any issues with the cups suctioning, you can spritz a bit of water to the area.
To remove the Deluxe Styler from the surface, simply peel the edges of the suction cups with your nails until they pop off.
Will the Deluxe Styler damage my Luxies in any way?
Not at all. The Deluxe Styler was carefully designed to help maintain the longevity of hair extensions. Even small details such as the teeth of the styler is rounded in order to hold the hair extensions in a way that causes absolutely no damage to them.
How long does shipping take?
It will take 1 business day to process your order, regardless of the shipping option selected at checkout. If your order is placed by 4pm EST, it will ship the same day. If your order is placed after 4pm EST, your order will ship the next day.
We ship Monday through Friday, excluding weekends and holidays. We cannot guarantee Saturday delivery, even if your shipping is upgraded to express. Shipping times will depend on your location. For more information, please click here.
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Luxy Hair Accessories
Our Tools & Accessories collection is specially created to make styling and caring for your Luxies (and your hair) a breeze. From staying ahead of trends to working on solves for all your hair woes, we’re committed to creating luxurious products that don’t compromise aesthetics or function.
Whether you’re looking to prevent tangles, curl your hair, or add some embellishment, our thoughtfully designed tools and accessories make doing your hair a treat.
- Eco-conscious materials
- Sustainable manufacturing
- Luxurious quality & design
More Questions? Email us at firstname.lastname@example.org
Free Shipping to the United States, Canada and more!
- All US orders include FREE standard shipping (excluding sample swatches).
- FREE shipping on select Canadian orders - rates may vary.
- Due to increased shipping costs, some countries will be required to cover their own shipping costs. Please see the chart below.
Your order is shipped from our warehouse located in Salt Lake City (USA). All Shipments are FOB (Free on Board). While we cannot guarantee or be held responsible for products lost or damaged in transit due to the performance of our carriers, we will assist our customers in any deficiency in third-party shipping services. We encourage customers to opt-in for package insurance at checkout via Route.
It will take 1 business day to process your order, regardless of the shipping option selected at checkout. If your order is placed by 4pm EST, it will ship the same day. If your order is placed after 4pm EST, your order will ship the next business day. We ship Monday through Friday, excluding weekends and holidays. We cannot guarantee Saturday delivery, even if your shipping is upgraded to express. You will receive a confirmation e-mail with the tracking link once your order ships which can take up to 48 hours to update. If you do not see your shipping confirmation email in your inbox after 1 business day, please double check your junk/spam or promotions folder. Express shipping options and any other third-party fees are non-refundable. We cannot be held accountable for any delays caused by the carrier.
Kindly note that if inaccurate or incomplete addresses are provided, or if there are unverified details with your order, it may delay processing by an additional 1-2 business days. We encourage all customers to thoroughly review their shipping and billing information prior to checking out to ensure any possible delays are avoided.
Your package may or may not require a signature. Most packages are delivered to the mailbox or front door of the address provided, however, it is up to the delivery courier to decide if the package is safe being left in the open. If they deem it unsafe, they will hold the package at a local post office or re-schedule another delivery. Our best recommendation is to input a shipping address where you know you or someone else will be available to accept the package (a work address or a friend's address).
USA State Sales Taxes
Please note that Luxy Hair charges state sales taxes on orders in the following states:
Wisconsin, Washington, Virginia, Utah, Texas, Pennsylvania, North Carolina, Nevada, Nebraska, Michigan, Maryland, Louisiana, Kentucky, Kansas, Indiana, Illinois, Georgia, Colorado, California, Arkansas, and New York.
These collected taxes are mandated by the local state governments and Luxy Hair in no way benefits from this and directly pays this amount collected to the state.
International Taxes and Duties
Your order will be shipped DDU (Delivered Duty Unpaid) from our warehouse in Salt Lake City (United States). This means that these fees are not included in the price of your purchase on our website. Therefore, you may incur duties, fees and import taxes upon delivery. This charge is determined by your local customs authority and must be paid to your local carrier or government in order to receive your order. These fees are not collected by Luxy Hair.
If your order is shipped with DHL Express or FedEx that they will pay on your behalf for any duties and taxes, as soon they enter the country. This simple process ensures that the courier can deliver your package in the shortest possible transit time. On some occasions, you may receive an invoice from them after the delivery of goods, for the charges they have paid on your behalf at the destination, plus a small administration fee. As we are unable to advise the amount of what these fees might be, we recommend contacting your country's customs office or tax agent for respective charges and rates on importing human hair extensions. You can reference the HS code 6704.20.0000.
Wrong Address Disclaimer
It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. We do our best to speed up processing and shipping times, hence there is a very small time gap to cancel/change your order or to change the address of your order. If you decide to cancel your order or change your shipping address, please write to us at email@example.com as soon as you place your order. We will do our best to make the change, however, we cannot guarantee that we will be able to do so, as there are varying time limits in which we are able to do so.
If it's too late for our team to cancel your order, you can return your order to us once you've received it. For more information on how to return your order click here. The only thing we can do is wait to see if the package gets returned back to us. If it does get returned back to our warehouse, we can then ship it to the correct address or provide you with a full refund.
Extra Shipping Charges: If you upgraded your shipping and the package was returned to us due to an incorrect address and if you would like a refund, you will not be reimbursed for the upgraded shipping fees.
Delivered but Not Delivered
All of our shipments include tracking with delivery confirmation. If the tracking information confirms that the item has been delivered to your order address but you have not received your order, please read this article for next steps on how to locate your package. Also, please contact couriers at numbers in order to investigate this issue.
We cannot be held accountable for packages where tracking information states the package has been delivered to your order address. We also encourage customers to opt-in for package insurance at checkout via Route. If you have previously experienced lost or stolen packages where you reside, we encourage you to instead have your package delivered to a work address to ensure that you receive it safe and sound.
We do ship to military addresses. All mail is shipped via USPS to a military base who is then responsible for delivering the package to your final destination. For military orders, delivery times can be upwards of 15-20 business days.
At check-out, please select the United States as the country, and in the state drop-down menu, you will have the option to select one of the following: Armed Forces America, Armed Forces Europe, or Armed Forces Pacific. For more information on military mail with USPS, please click here.
¹Luxy Hair is NOT able to ship to the following countries due to shipping complications: Afghanistan, Albania, Algeria, Angola, Bahrain, Bangladesh, Belarus, Benin, Bermuda, Brazil, Botswana, Cameroon, Cayman Islands, Central African Republic, Chad, Chile, Comoros, Cook Islands, Croatia, Democratic Republic of the Congo, Republic of the Congo, Cote d'Ivoire, Cuba, Czech Republic, Djibouti, Dominica, Dominican Republic, Egypt, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Guatemala, Guyana, Haiti, Hungary, India, Iran, Iraq, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Laos, Lebanon, Liberia, Libya, Macedonia, Madagascar, Malawi, Maldives, Mali, Marshall Islands, Mauritania, Mauritius, Micronesia, Moldova, Mongolia, Morocco, Mozambique, Myanmar, Namibia, Nepal, Nicaragua, Niger, Nigeria, North Korea, Oman, Pakistan, Papua New Guinea, Palau, Paraguay, Palestine, Qatar, Russia, Rwanda, Saint Lucia, Saint Vincent and the Grenadines, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Solomon Islands, Sri Lanka, Sudan, Suriname, Swaziland, Syria, Tajikistan, Tanzania, Timor-Leste, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkmenistan, Tuvalu, Uganda, Ukraine, Uzbekistan, Vatican City, Vanuatu, Vietnam, Venezuela, Yemen, Zambia, Zimbabwe.