Frequently Asked Questions

• How do I choose the right Luxy Hair set?

  Here we will answer some of the most frequently asked questions about how to choose the right set Luxy Hair extensions.

  How do I choose between clip-in and Halo extensions?

  
  
  

  Halo extensions are a lower maintenance alternative to our clip-in extensions. Instead of having to clip in multiple wefts to ensure a seamless blend, all you need to do is apply the Halo and two 2-clip wefts to the side of your temples in a matter of seconds. Halo extensions are also great for those with thin and fragile hair and for those who have a sensitive scalp and find it hard wearing clip-in extensions. They are best for those who have below shoulder length hair and have a thin or medium hair type.

  While both clip-in and halo extensions deliver the same beautiful results, the main difference lies in the difference in application techniques. Click here to check out our comparison chart and to learn about which extensions are best for you.

  What is the difference between all of the different weights?

  All clip-in Luxy Hair extensions are sold in a full head set (9-10 wefts depending on the weight) and are made of the same high-quality 100% remy human hair. The only difference between each set is the weight. The higher the grams, the more hair that is attached to each weft. The individual strands themselves will remain consistent in thickness.

  Kindly note, the 16" Classic 140g set has the same density as the 20" Classic 160g set but is less in weight due to the shorter length. Also, the 24" Seamless Blonde Balayage set is the same density as the 20" Seamless Blonde Balayage set, however, it is heavier due to the longer length.

  Our Halo extensions are sold in a 3 piece set and are also made of the same high-quality grade 100% remy human hair. The weight of the full Halo set is 180g. This includes one Halo weft (140g) and two additional 2-clip wefts (20g each) to help blend face-framing pieces.

  What is the difference between the Classic and Seamless collections?
  

  Seamless clip-in Luxy Hair extensions are made with a thin silicone-based weft that is 50% thinner than our Classic fabric-stitched wefts. For more information, please visit this helpful support article.

  How many pieces come in each set?

  Our 20" Halo extensions have a total of 3 pieces:

  • 1 x Halo weft (12")
  • 2 x 2-clip wefts (4")

  Our 20" 120g & 16" 140g sets have a total of 9 pieces:

  • 1 x 4-clip weft (8")
  • 2 x 3-clip wefts (6")
  • 2 x 2-clip wefts (4")
  • 4 x 1-clip wefts (1")

  Our 20" 160g, 180g, 220g, & 24" 220g sets have a total of 10 pieces

  • 1 x 4-clip weft (8")
  • 1 x 4-clip weft (7")
  • 2 x 3-clip wefts (6")
  • 2 x 2-clip wefts (4")
  • 4 x 1-clip wefts (1")

  * The 120g & 140g sets have one 4-clip weft whereas the 160g, 180g & 220g have two.

  What lengths do you offer?

  Clip -in Luxy Hair extensions are available in our new 16" Classic collection, as well as our standard 20" Classic & Seamless collections. We also offer a longer length in our 24" Seamless Blonde Balayage set. Our Halo extensions come in a standard length of 20 inches. To see what these lengths will look like on you, click here.

  Do you offer curly or wavy hair extensions?

  No, we do not offer pre-curled/waved hair extensions at this time. Since Luxies are made of 100% remy human hair, however, they can be styled to curls or waves using hot tools. Here is a super helpful tutorial by our lovely friend, India, who shows how to blend extensions with her naturally curly hair.

  You can also air dry your extensions overnight (in a braid, for instance), and when you wake up and clip in your set you will have gorgeous, beachy waves ready to go. Plus, you can also experiment with different curl patterns without having to buy an array of curling wands. Find out 4 ways to air dry your extensions.

  How do I choose the right color of extensions?
  

  Luxy Hair extensions are offered in 24 beautiful colors ranging from Jet Black to Platinum Blonde, and from Ombre to Balayage. We offer 60-day returns if the color doesn't match. We support you! Please check out our Luxy Hair Color Guide for more information on choosing your perfect Luxy color.

  I’m not sure which clip-in set is best for me - how do I choose?
  

  I have short hair. Which set should I pick?

  Which set you opt for will depend on if you are looking for volume or volume and length. For more information, check out this helpful support article.

  Want a second opinion?

  We're here to help! Please email our Support team at info@luxyhair.com with a recent selfie taken in natural lighting with no direct sunlight, where we can see your hair from top to bottom, and with no filters added - similar to the photo below.

• What lengths do you offer, and what do they look like on?

  Clip-in Luxy Hair extensions are available in our new 16" Classic collection, as well as our standard 20" Classic & Seamless collections. We also offer a longer length in our 24" Seamless Blonde Balayage set. Our Halo extensions come in a standard length of 20 inches.

  Why do they look longer on some people and shorter on others?

  Great question! This is because Luxy Hair extensions will appear different in length on every person, as we all have different torso lengths. If you have a longer torso or are quite tall, Luxies will appear shorter on you. If you are more petite or have a shorter torso, Luxies will appear longer on you.

  How long will Luxy Hair extensions be on me?

  In order to determine how long Luxies will be on you, we recommend measuring either 16 inches or 20 inches down from the top of your ear with a measuring tape, as most wefts will be applied around the crown of your head.

  What if Luxy Hair extensions are too long on me?

  Since Luxies are made of 100% remy human hair, they can be cut or trimmed to any desired length by an experienced hair stylist if you are interested in a shorter length. If you decide to get them cut, we recommend having them already clipped into your hair during the haircut. We also recommend coming up with a numbering system for the wefts, so that you know exactly where each weft is supposed to be clipped in for the future uses.

  What if I want a longer length?

  If you have medium blonde hair, you can opt for our exclusive 24" Seamless Blonde Balayage set. At this time, Luxy Hair does not offer a longer length collection, however, we are always open to feedback. Should you be interested in a length, color, or other option for hair extensions that we don't currently carry, kindly send us an email at info@luxyhair.com, and we'll be happy to keep your suggestion in mind for future product considerations.

• What is Balayage?

  Balayage is a specific coloring technique. It was derived in France and is translated to ‘sweeping’. Balayage is a beautiful, dimensional look that includes highlights throughout the hair, with a higher concentration towards the ends.

• What is the difference between the Highlight & Balayage collections?

  The Highlights collection features thin highlights starting from the root straight through to the ends. This collection is designed to blend into hair that has already been highlighted, eliminating the need to get your hair extensions custom-dyed. This is great for those looking to further accentuate their highlights. To learn about how to choose between our Highlights colors, click here.

  The Balayage collection features hand-painted highlights that start 6 inches from the root with darker pieces left at the bottom to give the hair that extra depth and dimension. This collection is great for those who have a solid hair color and are looking for a damage-free way to add sun-kissed dimension to their hair.

  To learn about how to choose between our Balayage colors, click here.
• How do I choose the right color of Balayage extensions?

  
  
  

  What is Balayage?

  Balayage means to "paint" or "sweep"— it's a dying process that results in natural-looking highlights. There is no clear fade line between the darker and lighter colors like with our Ombre shades. As well, darker pieces are left at the bottom to give the hair that extra depth and dimension.

  Do I need to have Balayage or highlights in my hair?

  No, your hair can be a solid shade! Balayage extensions are a damage-free way to add sun-kissed dimension to your hair.

  How do I match my hair to the right shade?

  In order for your Luxy Hair Balayage extensions to blend, we recommend ensuring that your hair matches the root color of the extensions. To determine the right match for you, please read below.

  Seamless Off Black Balayage

  • Available in
  • 20" Classic: 160g and 220g
  • 20" Seamless: 180g
  • Off Black base blended with painted Mocha Brown highlights
  • Best match for those already color matched to our Off Black shade
  • You have black hair with brown undertones that come through in the light
  • Ideal if you have off black hair with a warm dark brown ombre at the ends

  Off Black Balayage vs Off Black

  
  
  

  
  
  

  Here's our Off Black Balayage shade in action...

  Seamless Chocolate Brown Balayage

  • Available in:
  • 20" Classic: 160g and 220g
  • 20" Seamless: 180g
  • Chocolate Brown base blended with painted Chestnut Brown highlights
  • Best match for those already color matched to our Chocolate Brown shade
  • Perfect for you if your natural hair color is a rich, brown shade with warm red undertones
  • Ideal if you have medium warm brown hair with a light golden brown ombre at the ends

  Chocolate Brown Balayage vs Chocolate Brown

  Here's our Chocolate Brown Balayage shade in action...

  
  
  

  
  

  Seamless Chestnut Brown Balayage

  • Available in:
  • 20" Classic: 160g and 220g
  • 20" Seamless: 180g
  • Chestnut Brown base blended with painted Dirty Blonde highlights
  • Best match for those already color matched to our Chestnut Brown shade
  • Perfect for you if you have light brown hair with warm, golden undertones
  • Ideal if you have golden light brown hair with a warm medium blonde ombre at the ends

  Chocolate Brown Balayage vs Chestnut Brown

  Here's our Chestnut Brown Balayage shade in action...

  
  
  

  
  
  

  
  
  

  
  
  

  Seamless Blonde Balayage

  • Available in:
  • 20" Classic: 160g and 220g
  • 20" Seamless: 180g
  • 24" Seamless: 220g
  • Dirty Blonde base blended with painted Ash Blonde highlights
  • Best match for those already color matched to our Dirty Blonde shade
  • Perfect for you if your natural hair color is a dark blonde shade with warm undertones
  • Ideal if you have warm medium blonde hair with a light golden blonde ombre at the ends

  Dirty Blonde vs Blonde Balayage

  Here's our Blonde Balayage shade in action...

  
  
  
  
  

  A kind reminder that we have an exclusive 24" Blonde Balayage set!

  Have Questions?

  I have Ombre/highlights in my hair. Can I still wear Balayage?

  Yes. Balayage extensions will blend even if you have Ombre or highlights in your hair. If you have Ombre, the Balayage extensions will add more color and dimension higher up. If you have highlights, the Balayage extensions will add more color towards the ends.

  What if I have short hair?

  For best results, your hair should be about 6-7 inches in length for the extensions to blend naturally (that's about shoulder length) & a solid color. To learn about which set to pick, click here.

  How far down the weft do the Balayage highlights start?

  The Balayage highlights start 6 inches from the base of the weft.

  What if I want a shorter/longer length?

  At this time, the Balayage shades come in 20 inches, however, we do offer a longer length in our 24" Seamless Blonde Balayage set. Since Luxies are made of 100% remy human hair, however, they can be cut or trimmed to any desired length by an experienced hair stylist if you are interested in a shorter length.

  We're always open to feedback! Should you be interested in a specific length that we don't currently carry, kindly send us an email at info@luxyhair.com and we'll be happy to share your suggestion with our Product Development team for future consideration.

  Want a second opinion on choosing your Luxy Balayage shade?

  We're here to help! Please email our Support team at info@luxyhair.com with a recent selfie taken in natural lighting with no direct sunlight, where we can see your hair from top to bottom, and with no filters added - similar to the photo below.

  For customer transformations, please check out our @luxyhairlove Instagram account.
• Will Balayage extensions work, even if my hair isn’t balayage?

  Yes. Clip-in extensions are a great way to experiment with color, without the full-time commitment or damage to your natural hair. In order for the extensions to blend, we recommend ensuring that your hair matches the root color of the extensions.

• I have Ombre/highlights in my hair. Can I still wear Balayage?

  Yes. Balayage extensions will blend even if you have Ombre or highlights in your hair. If you have Ombre, the Balayage extensions will add more color and dimension higher up. If you have highlights, the Balayage extensions will add more color towards the ends.

  All Luxy Hair extensions come with a sample weft, therefore, you can take out the weft and hold it up against your hair to see if you’re happy with the blend. If you feel it’s not a good fit, we’ll be happy to accept your package back for a return or exchange.

• Will Balayage extensions work if my hair is short?

  For best results, your hair should be about 6-7 inches in length for the extensions to blend naturally (that's about shoulder length) & a solid color. To learn about which set to pick, click here.

  You may also be interested in:

  • How do I choose the right color of Balayage extensions?
• Are your Balayage colors available in sample swatches?

  Yes, we offer our sample swatches for 3 of our Balayage shades (Off Black Balayage, Chocolate Brown Balayage, and Chestnut Brown Balayage). We're happy to offer a maximum of two color sample swatches to our customers within the U.S. and Canada for a flat rate of $10 (shipping only).

  If you place an order for a sample swatch, you will receive a small lock of hair that is dyed perfectly to reflect the colors we offer in our full sets. Kindly note, the technique on the Balayage swatch is not the same highlighted technique as on the full set and is for color matching purposes only.

  Please be sure to check out: How do I choose the right color of Balayage extensions?. Kindly note, these swatches should be used for color comparison purposes only and are not offered in Classic or Seamless as the base of the weft is not included. To interested customers who live internationally, kindly note that all full sets of Luxies come with a tester weft. If it's not an ideal match, we offer 60-day returns and exchanges if the color doesn't match. We support you!

  Also, we're happy to help you select your ideal Luxy match. Please send over some photos of your hair taken in natural lighting where we can see it fully to info@luxyhair.com, similar to the photo below.

• What collections are the Balayage extensions offered in?

  All of our Balayage shades are offered in our 20" 160g and 220g Classic collection, as well as the 20" 180g Seamless collection.
• Can I cut the Balayage extensions shorter?

  Yes. Like all of our extensions, our balayage sets can be cut, trimmed and layered. The more you cut from the ends, however, the more it will take away from the balayage effect at the bottom.

• What is Ombre?

  Ombré is a French word, which means "shadow"—it's a process that dyes the hair in a gradation from dark to light. The outcome is usually darker hair from the roots to the mid-shaft and a transition to a lighter color from the mid-shaft through to the ends. With ombré, there is a noticeable color blocking from dark to light, with a smooth transition in between. This technique is meant to look like the hair has been dip-dyed.

• Will Ombre extensions work if I have short hair?

  Yes - we recommend that your hair is at least 9 inches or shorter and that your hair color is a solid shade from root to end. This is because the transition of the Ombre starts 9 inches down the length of each weft. If you have lighter pieces, the extensions will be noticeable and hard to blend.

  You may also be interested in:

  • How do I choose the right Luxy Hair set?
  • How do I choose the right color of Ombre extensions?
• I have a solid hair color. Can I still wear Ombre extensions?

  Yes, your hair can be a solid shade! Ombre extensions are a damage-free way to add brightness to your hair color.

• What is the difference between Classic and Seamless hair extensions?

  If you're new to the world of clip-in hair extensions and are looking to figure out how to choose between our Classic and Seamless hair extensions, you've come to the right place. In this support article, we'll clarify the difference between these two collections so you can make a confident buying decision.

  Here is a comparison chart between the two collections:

  
  Our Classic Collection

  Our Classic extensions are the first type of clip-in hair extensions that Luxy Hair designed and launched. They are made of a fabric-stitched weft and are offered in a variety of different weights to cater to every hair type.

  Classic Features

  • Made with a fabric-stitched weft base
  • Offered in a 120g, 160g, and 220g weight
  • Offered in a 16 & 20-inch length
  • Made of 100% remy human high-quality hair
  • Virtually no shedding
  • Can withstand heat, and dye

  Should I Choose Classic Extensions?

  Our Classic Collection is good for you if:

  • You have lots of hair strands, medium-thick short hair, or a blunt haircut
  • You prefer more volume at your roots
  • You plan to use them for ponytails or updos
  • You plan to dye the extensions (the fabric can be dyed)

  Our Seamless Collection

  Our Seamless extensions are a part of a new collection Luxy Hair launched in 2017. They're similar to our 160 gram Classic set, however, they have more hair attached to each weft making the full set slightly thicker. They are made with a thin silicone-based weft that is 50% thinner than our Classic fabric-stitched wefts.

  Seamless Features

  • Made with a thin silicone-based weft base
  • 50% thinner weft band than the Classic
  • Offered in a standard weight of 180 grams
  • Offered in a 20-inch length & an exclusive 220g 24-inch Blonde Balayage set
  • Exclusive Balayage shades and color (Platinum Blonde)
  • Made of 100% remy human high-quality hair
  • Virtually no shedding
  • Can withstand heat, and dye

  Should I Choose Seamless Extensions?

  Our Seamless Collection is good for you if:

  • Have fine & short hair or have a fine - medium hair type with an average amount of hair
  • You want a more natural look with less volume at the root
  • You have balayage hair
  • Want to add sun-kissed dimension to your hair with no commitment and no damage

  Or, check out this helpful support article!

  Want a second opinion on choosing between both collections? We're here to help! Please email our Support team at info@luxyhair.com with a recent selfie taken in natural lighting with no direct sunlight, where we can see your hair from top to bottom, and with no filters added - similar to the photo below.