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Free shipping & 60-day returns

All prices on the website include FREE standard shipping worldwide. Your clip-in Luxy Hair extensions ship from our warehouse in New York (USA). You can exchange or refund your order within 60 days.

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Frequently Asked Questions

  • How long do hair extensions last?

    The lifespan of clip-in hair extensions will depend on how well you take care of them, what products you use on them, and how often you wear them. With proper care and regular wear, Luxy Hair extensions last anywhere from 3-6 months up to a year or even longer. For best tips and tricks on how to care for your hair extensions, check out this blog post.

  • How long does it take to clip in hair extensions?

    Clipping in your Luxy Hair extensions is a quick and easy process, and with a bit of practice can take you less than 10 minutes. That's right, in less than 10 minutes, you can go from short to long hair instantly, with no long-term commitment and no damage to your natural hair. Remember, just like anything else, it will take a little bit of practice to clip in your Luxies in fast, but once you get the hang of it, you won't even need a mirror!

    To learn how to clip in hair extensions, be sure to check out this blog post.

    If you have short hair, read how to clip in hair extensions for short hair here.

    If you have fine hair, be sure to check out this blog post on how to clip in and blend hair extensions for fine hair here.

  • What is Remy human hair?

    Remy hair is considered to be the finest quality of human hair because the cuticles are kept intact and not stripped, like in most other non-remy hair extensions. Preserving the hairs’ cuticles and aligning them in a unidirectional fashion creates extensions that are completely natural in appearance. This process ensures that the hair remains super soft, shiny, silky and completely tangle-free throughout its lifetime.

    Clip-in Luxy Hair extensions use only the finest quality of Remy human hair, which means that the hair has been carefully sorted after collecting from the hair donor to ensure all the cuticles are intact. It is by far the best quality of clip in human hair extensions on the market because of the care that is required and the time it takes to sort the hair so meticulously. Click here to see how and where our products are made.

    What is the difference between synthetic and human hair extensions?

    You can expect to pay anywhere from $60-$85 USD for synthetic hair extensions, and anywhere from $100-$500 USD for human hair extensions.

    Hair extensions made from human hair can be dyed a darker colour, styled with hot tools (curled or straightened), washed, and treated just like you would your own natural hair. You can basically make your hair goals come true.

    On the other hand, hair extensions made from synthetic hair are sensitive to the sun, are difficult to style and blend with your own hair, and typically don't have the same lifespan as human hair extensions. Human hair extensions can last up to a year or longer if they are properly cared for.

  • Can I color, tone, or bleach my hair extensions?


    So, you have a beautiful and unique hair color that doesn't quite match any of the shades we offer. No stress! Luxy Hair extensions are made of 100% remy human hair and can, therefore, be dyed a darker color or toned by a professional hair colorist.

    So what does remy human hair mean?

    Remy hair is considered to be the finest quality of human hair because the cuticles are kept intact and not stripped, like in most other non-remy hair extensions. Preserving the hairs’ cuticles and aligning them in a unidirectional fashion creates extensions that are completely natural in appearance. This process ensures that the hair remains super soft, shiny, silky and completely tangle-free throughout its lifetime.

    Luxy Hair extensions use only the finest quality of remy human hair, which means that the hair has been carefully sorted after collecting from the hair donor to ensure all the cuticles are of the same length. It is by far the best quality of clip in human hair extensions on the market because of the care that is required and the time it takes to sort the hair so meticulously. Click here to see how and where our products are made.

    What's the best way to color my extensions?

    Being super careful with how your hair extensions are dyed is very important to ensuring the quality of your set is preserved. Naturally, dyeing or toning hair extensions can alter the quality of the set slightly, however, we'll provide you with the most important do's and don't's of dyeing your extensions to ensure your set lives a long and healthy life.

    Kindly note, since our Seamless extensions are made with silicone at the base to ensure that they are thin and flat, this material does not take to dye. If you dye your Seamless extensions, the silicone strip will remain its original color after dyeing. Alternatively, our Classic extensions have a fabric base which can be dyed as it will take to the color.

    Do's

    • Always do a test strand prior to dyeing the full set
      To do this, mix some of the color and apply it to a small section on one of the one-clip wefts. This will ensure you're satisfied with the results before moving on to the full set. If you don't like the result, you can then make adjustments to the formula or processing time and test it again.

    • Always have a professional hair colorist work on your extensions
      Ideally, have someone who has had previous experience working with clip-in hair extensions to ensure the color goes as intended. We always recommend using professional-quality brands for the best results.

    • Pre-wash with sulfate & alcohol-free shampoo before coloring
      Luxy Hair extensions come pre-conditioned and this silky coating needs to be removed in order for the color to absorb evenly. Plug your sink and fill it up with lukewarm water. Then, add 2-3 dollops of shampoo into the water, and swish the product around in the water so it's nice and soapy. We recommend washing your hair extensions one weft at a time (1-clip wefts can be collected into one bundle). Hold the weft with one hand at the top, submerge it into the water, and gently wash the hair. Avoid rubbing and be very careful to not tangle the hair. Once you are done, air-dry your Luxies and then you are ready for the color application!

    • Opt for a lighter set of extensions to dye darker
      Instead of getting a dark set of extensions to lift/highlight to a lighter shade, we recommend that you select a lighter shade of extensions and deposit a darker dye. Similarly, if you have highlights, we recommend going for a shade that matches the lightest highlight in your hair and having a professional hair colorist add in lowlights to your set.

    • Always use a semi or demi-permanent color and a low volume developer
      These dyes are the least invasive and will achieve the same color effect without damaging your extensions. We recommend using a 10 volume developer as it will only deposit color and not lift the hair which can change its integrity.

    • Always apply the color to both sides of the weft and in one direction
      Doing this will ensure thorough saturation and that the result is even and not patchy. Remember, it's always better to use more color than far too little. When applying the color, only apply it in a downwards direction. Start from the base of the weft moving downwards towards the ends, following the natural fall of the hair. Applying the color upwards can damage your extensions, and will likely leave them frizzy and tangled.

    • Maintain a moisturizing care schedule
      It's always important to keep the hair moisturized, however, color-treated hair will need extra care. We recommend doing a sulfate-free deep conditioning treatment on the extensions after dyeing to ensure that any lost moisture and nourishment is added back into the hair. If possible, leave this on overnight for the best results. We also recommend deep conditioning your Luxies bi-weekly (or as needed) and using products that are specifically formulated for dry and damaged hair, as they will help keep the strands healthy and nourished. Also, look for products that add moisture to the hair like argan oil, coconut oil, castor oil and so on.

      Don't's

        • Dye the entire set altogether
          This can cause tangling and it also means that you have less control over the dye deposit. Dye one weft at a time so you have complete control over the outcome.

        • Use any bleach (this includes highlights)
          We do not recommend bleaching your Luxies as they have already been dyed at our manufacture, and forcing bleach on hair that has already been dyed can be difficult. Bleaching is a damaging process that will alter the quality and integrity of your set. Increasing the concentration of bleach or leaving it in longer to soak will only lead to damaged hair.

        • Use products that contain sulfates or alcohol
          These ingredients strip the hair of its natural oils and will affect their integrity. This, in turn, makes the hair drier and more prone to tangling or matting. Another downside is that these products will fade your hair color quicker. Always be sure to check the ingredient listing on the back of the product to ensure you don’t see the words: SLS, Sodium Lauryl Sulfate, Sodium Laureth Sulfate, Alcohol denat, Ethanol, SD alcohol 40, Propanol, Isopropyl, and Propyl.

        • Try to dye them yourself at home or use over-the-counter dyes/toners
          Taking the extra step to have a professional work on your extensions will be a worthwhile investment. A boxed hair dye from a drugstore won't give you the option to choose the developer and that is exactly what you don't want. The ratio of peroxide to pigment requires a specific balance. Doing this incorrectly can very easily leave hair dry and damaged if not done correctly.

        • Over-wash them
          We don't advice washing colored extensions often as this can strip the hair of its oils and will actually cause the hair color to fade faster. Keep in mind, lighter pastel colors will typically wash out a lot easier than a darker auburn shade.

        • Apply purple shampoo directly to the hair
          This can create patchiness and tangling and because certain areas of hair will soak up more of the shampoo which will cause staining and patchiness. We always recommend having a professional hairstylist tone your Luxies with a professional toner to prevent any unwanted results. If you wanted to do it yourself with purple shampoo, we recommend testing a one-clip weft to see how ashy the result will be. Keep in mind purple shampoo won't give you a dramatic ashy color like a toner will if you are toning our Dirty Blonde shade for example. To learn about how to tone your extensions using purple shampoo, click here.

        Can I return/exchange them if I'm not happy with the end result?

        Kindly note, dyeing or toning your hair extensions may alter the structure of the hair, resulting in a lowered lifespan. Dyeing and toning Luxy Hair extensions is done at the customer's discretion. Although many of our customers have used these products with lots of success, we are not responsible and can not accept any returns or exchanges on hair extensions that have been treated with dye, toner, or any color depositing shampoos/conditioners/products. Also, we will be unable to provide an exchange or refund for sets that have been damaged due to bleaching

        Check out these customers who had their Luxies dyed/toned

        For more customer transformations, please check out our @luxyhairlove Instagram account. Have some questions that weren't answered here? Email us at info@luxyhair.com – we're happy to help!

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      • Can I use heat styling tools on my hair extensions?

        Just like your own hair, Luxy Hair extensions can be straightened, blow-dried, styled and curled.

        Heat styling tips

        In order to preserve and extend the lifespan of your Luxy Hair extensions, we suggest to always use a heat protectant spray prior to styling your set. Additionally, we recommend to only use a low heat setting of 120C/250F, as anything higher runs the risk of damaging the hair.

        The reason why we recommend opting for a lower heat setting is that it will prolong the lifespan of your set. While our own hair may be able to handle a high heat setting, our hair is also constantly getting revitalized from the scalp, whereas hair extensions don't get that sort of nutrition. We don’t recommend blow-drying your extensions after every wash as doing this constantly will make them dry and more vulnerable to breakage.

        If you need to use your extensions immediately after washing them, the most important thing is to ensure that you are blow drying on a cool setting to prevent any heat damage and that you don’t brush the hair until it is 90% dry. This is because the hair is at its weakest point when it's wet. Instead, use your fingers to gently loosen any tangles. When blow-drying, start by focusing on drying the root of the weft first and then working your way down to the ends. Always blow-dry downwards as this will help to not only smooth the cuticle but it will also prevent the hair from getting tangled since it is being blown in lots of different directions.

        What are the benefits of air drying vs. heat styling?

        Preventing damage and keeping your extensions healthier for longer is the main advantage to air drying your extensions, however, there are several other benefits. If you want to embrace your hair’s natural texture for instance, air drying your extensions will help them blend more seamlessly into your own hair. If you’re in a hurry, you can just have your hair extensions ready to go by letting them air dry overnight (in a braid, for instance), and when you wake up and clip in your set you have gorgeous, beachy waves ready to go. Plus, you can also experiment with different curl patterns without having to buy an array of curling wands.

        For 4 ways to air dry your extensions with little effort, please click here.

        Air-drying tips

        We highly recommend air-drying your extensions wherever possible. When air drying, be sure to invest in a micro-fibre towel as it will remove excess water faster and it won’t rough up the hair (which can also cause tangles). Lay out all of the wefts on a flat surface and gently pat the excess moisture from the hair. A trick to preventing any frizz once the hair dries is to apply a small amount of hair oil to each weft to ensure the hair remains manageable and silky smooth.

        If you're looking for some fun and easy heatless hairstyles, be sure to check out some on our YouTube channel here.

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      • How do I choose the right shade of Luxy Hair extensions?

        Luxy Hair extensions are offered in 20 beautiful shades ranging from Jet Black to Platinum Blonde, and from Ombre to Balayage. Our extensions are made with a multi-tonal adapt coloring system, which means that there are subtle highlights and lowlights, lighter strands and darker strands throughout each set. This gives the shades movement, dimension, and depth. It also ensures that the extensions blend with your natural hair even if your hair color is a few shades off.

        To choose your perfect Luxy shade, please check out this support article.

        Want a second opinion? We're here to help! Please email our Support team at info@luxyhair.com with a recent selfie taken in natural lighting with no direct sunlight, where we can see your hair from top to bottom, and with no filters added

      • How do I wash my hair extensions?

        Luxy Hair extensions are made with 100% remy human hair, which means they can be washed and styled just like your own natural hair. Since your extensions aren't subject to the oils produced by your scalp the way your natural hair is, you don’t have to wash them as often. As a general rule, the less you wash your extensions the longer they will last. You can use your best judgment on how often to wash them, however, we recommend only washing them once there is a lot of product build up.

        If your extensions feel like they’re becoming increasingly difficult to style, this is likely a sign that there is product build-up and they need to be washed. We recommend washing them after every 30 wears or once a month. Watch the video below for full instructions on how to wash to properly wash your Luxies, or scroll down for step by step instructions.

        You will need...

        1. A large bowl or a sink which can be plugged

        2. Alcohol / sulfate-free shampoo

        3. Alcohol / sulfate-free deep conditioner

        5. Hair oil

        4. Luxy Hair Loop Hair Extensions Brush or wide tooth comb

        Why alcohol / sulfate-free shampoo and conditioner?

        Purchasing sulfate-free and alcohol-free products is a necessity as they are imperative to maintain the health of your extensions. These ingredients strip the hair of its natural oils and will affect their integrity. This, in turn, makes the hair drier and more prone to tangling or matting.

        Be sure to check the ingredient listing and ensure you don’t see the words: SLS, Sodium Lauryl Sulfate, Sodium Laureth Sulfate, Alcohol Denat, Ethanol, SD Alcohol 40, Propanol, Isopropyl, and Propyl. To learn more about what products you should avoid using, click here.

        Step 1: Brush your extensions

        One of the most important steps is to brush your extensions out before washing them and only once the hair is 90% dry. This helps minimize the possibility of breakage and shedding because the hair is at its weakest point when wet. Keep in mind it is also more susceptible to breakage when wet. Then, stack each weft neatly on top of each other to keep them tangle-free during the washing process.

        Step 2: Prepare your sink

        Ensure your sink is squeaky clean to avoid existing dirt transferring to the extensions, or better yet, gather a large bowl. Then, plug the drain and begin to fill it up with lukewarm water, or fill the bowl up three-quarters full. Be sure that the water is not too hot, as this opens up the hair cuticle and moisture leaves the strand more easily, leading to dry hair.

        Pump 2-3 dollops of shampoo into the water, and swish the product around in the water so it's nice and soapy.

        Step 3: Shampoo each weft

        We highly recommend applying a moisturizing sulfate-free and alcohol-free conditioner before and after shampooing. Sometimes, even skip the shampoo and only co-wash your extensions with conditioner!

        Wash each weft one at a time, to prevent tangling and to ensure each weft is washed thoroughly. If you are short on time, you can bundle the extensions with an elastic and wash them carefully in one shot.

        Hold the weft is one hand at the top, submerge it into the water, and gently wash the hair, working the shampoo in with light strokes. When washing, make sure to handle the extensions gently and to not rub them vigorously as you would with your natural hair. Once you have washed the weft with shampoo, set it aside neatly on a towel and repeat the same steps for the rest of the wefts.

        Step 4: Condition each weft

        Once all the wefts have been shampooed, it's time to condition them. Take a generous amount of conditioner and apply onto each weft from top to bottom, massaging the product thoroughly into the hair. Leave on for 5-10 minutes, then rinse out each weft thoroughly. As a general rule, the longer you leave it on the better.

        Step 5: Apply a deep conditioner or hair mask

        This step is crucial to ensure that your hair extensions remain soft, and moisturized. Just like your conditioner, take a good about of the hair mask and work the product into each weft from top to bottom. In order for the product to really soak in and work its magic, bundle your extensions and carefully coil them and place them in a shower cap to leave overnight. This will help to seal in the moisture throughout the night.

        Step 6: Rinse out each weft

        The next morning, thoroughly rinse out each weft, ensuring that there is no conditioner residue left on the hair. A common mistake is to only wash the hair halfway, leaving it with "the slip"–that slippery, soft feeling after conditioning. This is a no-no, as it actually leaves product on the hair, which weighs it down or causes it to look greasy when dry.

        When washing out each weft, rinse it again with cold water, which will help close the cuticles of the hair to seal in the moisture and make the extensions shinier.

        Step 7: Lay each weft out to air dry

        First, carefully squeeze any excess water from the extensions and make sure that you never rub your extensions dry with a towel. We highly recommend air-drying your extensions whenever possible. When air drying, be sure to invest in a micro-fibre towel as it will remove excess water faster and it won’t rough up the hair (which can also cause tangles).

        Lay out all of the wefts on a flat surface and gently pat the excess moisture from the hair. A trick to preventing any frizz once the hair dries is to apply a small amount of hair oil to each weft to ensure the hair remains manageable and silky smooth.

        If you must blow-dry your extensions, be sure to use a heat protectant spray prior to blow-drying to extend the lifespan of your hair extensions. The most important thing is to ensure that you are blow drying on a cool setting to prevent any heat damage and that you don’t brush the hair until it is 90% dry. When blow-drying, start by focusing on drying the root of the weft first and then working your way down to the ends. Always blow-dry downwards as this will help to not only smooth the cuticle but it will also prevent the hair from getting tangled since it is being blown in lots of different directions.

        Step 8: Comb each weft

        Combing wet hair is usually not recommended as this is when the hair is at its most fragile state, however, in order to ensure that your extensions dry straight, you can make an exception. Gently brush through each weft with a wide tooth comb or Luxy Hair Loop Hair Extensions Brush from bottom to top.

        Leave the wefts to dry, and come back to clean smooth, hair extensions, ready to clip into your hair.

        FAQ About Washing Hair Extensions

        Do I need to wash my Luxy Hair extensions before I wear them?

        No, Luxy Hair extensions are ready to wear straight out of the box! Hair extensions are a hygienic product and have been thoroughly sanitized at our factory. They are completely safe to wear right out of the box.

        What shampoo/conditioner should I use on my Luxy Hair extensions?

        Keeping your extensions moisturized and nourished is crucial, considering they don’t have a natural hydration source like our own hair does. The proper hair products make all the difference in whether your extensions will tangle or be soft and manageable.

        Purchase products specifically formulated for dry and damaged hair, as they will help keep the strands healthy and nourished. Also, look for ingredients that add moisture to the hair like argan oil, coconut oil, and castor oil. Click here to learn about what products can be used on extensions.

        Do I need to wash my hair extensions after curling to make them straight again?

        No, unless the extensions have a lot of product buildup (like hairspray), this is not needed. Instead, you can gently brush out the curls with a soft bristle brush from bottom to top, and use a hair straightener to straighten the extensions. Be sure to use a heat protectant spray prior to straightening, and to use a low to medium heat setting.

        Keep in mind, using sticky products such as hairspray, hair gel, or hair wax, can and likely will clog up your extensions. The more products you use, the more you will need to wash your extensions, leading to dry, tangled extensions. Also, keep in mind that any products that you use on your natural hair can transfer onto your extensions.

        Do these hair extensions dry straight?

        Luxy Hair extensions are of Chinese origin, therefore, should dry straight. Be sure to brush the extensions straight before air-drying overnight. Some sets could be potentially dry with a slight wave, however, can be styled with hot styling tools to achieve any desired look.

        You can also air dry your extensions overnight (in a braid, for instance), and when you wake up and clip in your set, you will have gorgeous, beachy waves ready to go. Plus, you can also experiment with different curl patterns without having to buy an array of curling wands. Please click here for 4 ways to air dry your extensions.

        Why aren’t you washing the actual clips/wefts in this video?

        The fabric base of the weft does not need to be washed, however, if you use a lot of product and feel that the fabric and clips also need to be washed, you can do so.

        As always, if you have any other questions about how to wash your hair extensions, be sure to email us at info@luxyhair.com. We'll be happy to help.

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